Whose it for?

You know your business needs to change and you’re ready to take it to the next level, but you need a few extra pairs of hands / brains to help take you there. You’re looking for a complete overhaul that will include revitalising your product, branding, customer service, social media and more!

We break this package down into three phases. You can choose to undergo phase one and then opt out, or plunge head first into phase two or three and get ready for some serious game-changing action!

PHASE ONE We dive in deep and analyse your current situation looking at the restaurant experience, menu and product lines, social media and communication channels. We then provide valuable feedback and recommendations for action to make your food shine and brand rock! 

PHASE TWO & THREE (If you choose to accept it!): We kick off with a strategy planning day and look internal to your business goals and direction to get clear on exactly what makes you and your business tick. We define your vision and mission, communication goals and work together to map out a timeline to take your brand and business to the next level. We then launch into immediate action honing in identified key focus areas that need to be improved both internally and externally, for each business this will be different, but here are a few examples.

KEY FOCUS AREAS

• Develop a solid marketing and communications strategy
• Define your company vision, mission and values
• Boost your branding and customer experience
• Refine and develop your product and menu
• Improve service and staff training
• Get social media savvy and create compelling and consistent content
• Gain media exposure for your brand
• Provide event management for rocking re-launch at your venue

Keen to chat about your business in more detail? Let’s have coffee.